Shipping policy

We aim to process and ship all orders as quickly and efficiently as possible. Please review the details below for information about our shipping process.

Processing Time

All orders are processed within 1–3 business days (excluding weekends and public holidays). Once your order has been processed, you will receive a confirmation email with tracking information.

Shipping Rates & Delivery Time

Shipping costs and estimated delivery times are calculated at checkout based on your location.

• Standard Shipping: 5–10 business days

• Express Shipping: 3–5 business days (if available)

Delivery times may vary due to external factors such as weather conditions, customs delays, or courier service issues.

Shipping Locations

We currently ship to domestic and international locations. If your location is not available at checkout, please contact us before placing your order.

Order Tracking

Once your order has been shipped, a tracking number will be sent to your registered email address. You can use this number to track your shipment at any time.

Delays & Issues

While we strive to meet delivery timelines, delays may occasionally occur. We are not responsible for delays caused by the courier, customs, or unforeseen circumstances beyond our control.

Incorrect Address

Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Damaged Packages

If your order arrives damaged or is lost in transit, please contact us within 7 days of delivery with your order number and supporting photos (if applicable). We will assist you as quickly as possible.